Privacy Policy
TFS Energy (“we,” “us,” or “our”) is committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you submit an inquiry or request an audit through our online forms and advertising campaigns.
1. Information We Collect
When you interact with our website or digital ad campaigns (including LinkedIn Lead Gen Forms), we may collect the following personal information:
- First and Last Name
- Job Title and Department
- Company Name
- Work Email Address
- Phone Number
- General inquiries regarding facility energy usage
2. How We Use Your Information
We collect and process your personal information solely for legitimate business purposes, including:
- Contacting you regarding your request for a Commercial Energy Audit or quote.
- Providing information about TFS Energy’s efficiency solutions and services.
- Assessing your facility’s energy requirements.
- Improving our customer service and communication.
3. Data Protection & Sharing
- No Selling of Data: We do not sell, rent, or trade your personal information to third parties under any circumstances.
- Service Providers: We may share information with trusted operational partners solely to facilitate our services to you, under strict confidentiality terms.
- Security: We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
4. Your Rights Under POPIA
You have the right to:
- Request access to the personal information we hold about you.
- Request the correction or deletion of your personal data.
- Object to or opt-out of receiving direct marketing communications at any time.
5. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights under POPIA, please contact us at:
- Company: TFS Energy
- Email: phil@tfsenergy.co.za
- Website: tfsenergy.co.za